If you need to return or exchange an item for any reason, we will process your return by either exchanging the item or issuing a refund. The following items outline the steps you must take to request a return or exchange. Please note the terms of the return policy below.
If you have any questions, you can reach out to us through our contact form, live chat, or call our customer service line TOLL FREE 8am - 5pm ET at (833) 588-2747.
- We will accept returns within 30 days of your receipt however call us if they are circumstances beyond this and we will work with you!
- Returned merchandise must be in saleable condition, with manufacturer's original packaging.
- Shipping fees are refundable on a case by by case issue.
- If a package arrives damaged, please notify us via our contact form, live chat or call our customer service line TOLL FREE at (833) 588-2747.
- Damage claims must be filed by us with the shipping carrier
- Save all packaging for any damage claims but no need to return to us directly unless it's equipment.